Centre Recruitment & Network Development
Identify, assess and prepare institutions that align with published accreditation criteria.
View service →EDUCATION SUPPORT SERVICES
Supporting international qualifications, centre by centre.
Operational infrastructure for international awarding organisations — from centre recruitment and learner counselling through registration, training, quality assurance and reporting.
✓ Defined scope ✓ Auditable process ✓ Independent QA
OUR ROLE
The name on the certificate is only part of the story.
We provide the operational support behind international qualification networks while accreditation, assessment outcomes and certification remain solely with the relevant awarding organisation.
How we work →12Accredited centres supported
3,785Learners registered annually
3Awarding body partnerships
4Markets served
WHO WE ARE
Local capability. International standards.
City and Guilds International is an education services company providing operational, administrative and quality assurance support to international awarding organisations and the accredited centres that deliver their qualifications.
Established in 2024, we provide capable and accountable local support under formal appointment — helping awarding organisations make their qualifications work in practice across international markets.
“Their name goes on the certificate. Our job is to make sure everything behind it holds up.”
WHAT WE DO
Operational infrastructure for the complete qualification journey.
Every engagement is governed by a written services agreement. We apply the awarding organisation’s criteria and report to its timelines and standards.
Learner Counselling & Guidance
Accurate advice on qualification pathways, entry requirements, recognition and progression.
View service →Application Processing & Registration
End-to-end centre applications, learner registrations, examinations and certification support.
View service →Institutional & Trainer Training
Structured induction, trainer development, assessment training and continuing professional development.
View service →Quality Assurance & Compliance Monitoring
Scheduled, risk-based and unannounced reviews with evidence sampling, action plans and escalation.
View service →Examinations & Assessment Support
Series planning, secure materials, venue checks, invigilation, identity verification and incident reporting.
View service →OUR APPROACH
Standards first. Always.
01
Their standards, not ours.
We apply the awarding organisation’s published criteria and never substitute our own judgement for theirs.
02
Independent quality judgement.
Quality assurance reports separately from business development, protecting the integrity of findings.
03
Records that hold up.
Every centre visit, registration batch and training session generates a record available for audit.
04
Learners first.
Prospective learners receive accurate information, including when a qualification is not right for them.
FOR CENTRES
From initial enquiry to accredited delivery.
We support institutions across the full cycle — enquiry, accreditation, delivery, quality review and renewal.
01
Initial enquiry
Tell us about your institution, learners and qualifications of interest.
02
Eligibility discussion
We explain accreditation criteria and assess high-level readiness.
03
Readiness assessment
Review legal status, facilities, staffing, quality systems and records.
04
Gap analysis
Receive a written preparation plan where gaps need to be addressed.
05
Application submission
We help compile evidence and submit the application to the awarding organisation.
06
Assessment support
Coordinate and support the centre through the awarding body assessment.
07
Decision
The awarding organisation makes the accreditation decision.
08
Onboarding
Induction, staff training, systems access and documentation.
Important: Accreditation is granted solely by the awarding organisation on its own assessment. We prepare and recommend; we cannot guarantee approval.
AWARDING BODY PARTNERSHIPS
Built around written mandate and accountability.
Every partnership is established under a written services agreement and the awarding organisation’s own due diligence process.
✓ Corporate and constitutional documents
✓ Tax, financial and ownership information
✓ Insurance and policy documentation
✓ Operational and quality assurance procedures
✓ Banking references and audit readiness
Discuss a Partnership →
ONLINE PORTAL
One system for centres, awarding bodies and our teams.
Registrations, quality records, training and reporting managed through a single audited operational platform.
01
Centre Portal
Registration deadlines, examinations, accreditation records, learner registration, quality actions, training, finance, documents and support.
Centre Login →02
Awarding Body Portal
Network overview, recruitment pipeline, registration data, QA oversight, risk, training, financial reporting and audit trails.
Awarding Body Login →03
Request Access
New partners and authorised users can request access to the relevant portal and onboarding process.
Request Access →QUALITY & COMPLIANCE
Trust is operational, not decorative.
Our compliance framework reflects the obligations of the regulated awarding organisations we support.
Data ProtectionAnti-Bribery & Anti-CorruptionAnti-Money LaunderingConflict of Interest
Safeguarding & Learner ProtectionMalpractice & MaladministrationComplaints & AppealsEquality & Non-Discrimination
Record RetentionWhistleblowingSecurity ControlsAudit Trail
Role-based accessPermissions granted on written authorisation and reviewed regularly.
Immutable audit trailRecord creation, amendment, deletion and uploads are logged.
Security by designEncryption, MFA for administrative accounts, backups and incident response.
CORPORATE INFORMATION
Clear governance behind every service.
City and Guilds International is governed by a Board of Directors that meets monthly. Operational oversight sits with the senior management team. Quality assurance activity is overseen by a Quality Committee that reports directly to the Board and independently of commercial management.
Established2024
Head OfficeCreative City Fujairah
GET IN TOUCH
Let's strengthen your qualification network.
For awarding body partnerships, centre enquiries, portal access or learner support, send us a message.
City and Guilds InternationalCreative City Fujairah+971501752075info@cityandguildsintl.com
Important notice
City and Guilds International is an independent education services company. We are not an awarding organisation and we do not accredit centres, deliver qualifications, or issue certificates. All accreditation decisions, assessment outcomes and certification are made solely by the relevant awarding organisation.